AINS System 311 automates the
registration, management and resolution of high volume, diverse and
multifaceted non-emergency requests.
The importance of 311 non-emergency systems has increased dramatically
since the tragedy of September 11 (9-11). By diverting non-emergency
calls (non-life threatening and not requiring an immediate response),
from 911 to 311, first responders can react faster to true emergencies.
AINS System 311 gives citizens effective and efficient
non-emergency access to police and other public services; and it
facilitates communication among state, municipal and local agencies;
citizens and constituents.
Examples of 311 non-emergency
calls that would otherwise deplete 911 Resources |
